Really Communicating via email Here's something interesting ... OK, let's think about emails...you can't see the person (50%), you can't hear their tone (30%), you can only read the words (20%). So, when communicating by emails remember... So, if you don't want your email to be interpreted as an angry, shouting ramble... take a few seconds to include a short greeting and personal note. That sets the tone (30%), which will enhance the understanding of your words (20%). That gets you up to 50%, to assist in comprehension. If, however, you're really upset with your sister because she forgot to feed your cat while you were away for the weekend ... LET HER KNOW HOW YOU FEEL! Labels: Growing and Nuturing Your Brand
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