Start a notebook in which you keep track of incoming telephone messages and into which you write names and telephone numbers that people give you on little slips of paper. Keep the notebook in the same place all of the time so that you can easily locate it. This will keep those little slips of paper from getting lost or ending up in the laundry. In addition, you'll have the information in the notebook to which you can refer, should you need a name or number in the future. --Christina Favero
Check out the books on the main Resources page. The books now directly link to Amazon's website, so if you like a recommendation, you can easily find the book online!
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