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Business Gone Wild: Wild Women Entrepreneurs
Tuesday, April 15, 2008
Bank of America, what are you DOING to your customers?

It only takes one time for the horror to ensue. I do all of my online banking through Bank of America (one of 4 bank accounts that I have). Now, I had heard the horror stories, but it finally happened to me.

I had deposited a big check and was waiting for it to clear. Well, without warning...BAM! 5 big bills went through and I overdrafted. Not once, not twice....but yes, 5 times. What surprised me, is that I was charged $35 for EACH overdraft.

Now, though this is a valuable lesson that I have now learned, it really made me think: What about all of those families out there who live paycheck to paycheck? When something like this hits, how do they survive? What if they don't have that money to immediately add to their account?

My suggestion is find a mom and pop bank that has an overdraft protection. One of my other banks is Sovereign and they have free checking AND overdraft protection.

As far as my Bank of America account, I will be transferring my automatic bill pay to one of my other banks unless B of A wants to change its ways.

Have a great day everyone!

Love,
Jan-Nae

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2 Comments:
At April 15, 2008 6:13 PM, Blogger tia said...

Yes, this has happened to me. Unfortunately, I live paycheck to paycheck in the state of California. I make pretty good money, but the cost of living here is OUTRAGEOUS! *sigh* I think it's about that time... Yep, it's time for me to shut it down (account).

***Great Post***

 
At April 15, 2008 11:15 PM, Blogger Andrea J said...

Back when I was a bank teller in high school I spent the better part of my day resolving customer complaints similar to yours and, as sad as it is, without those outrageous charges banks wouldn't turn a profit.

Or...at least that's what they tell everyone...

Happy Banking!

 

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